Buffering Troubleshooting

Have buffering issues?

Some streaming services have had buffering issues, even with a solid Internet connection. Here are some things to check before contacting tech support.

Go Online

Check to see if you’re able to visit websites through your computer, tablet, or phone (provided it is connected to your Internet). If you can visit websites without an issue, try the next steps.

Do a Speed Test

If your speed is where it should be, then the buffering could be caused by something else. Click here to do a speed test.

Check your streaming service

Sometimes the streaming service itself may be having issues. We recommend checking on their website under the help center or customer support.

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